ACCESS • INCLUSION • COMMUNICATION
Safety Must Be Accessible to Everyone
Plan accessible routes, seating, restrooms, information, ticketing and emergency communication from the beginning.
Accessible Safety Is Real Safety
Provide accessible parking, drop-off, routes, entrances, seating, restrooms and service counters.
Offer clear communication in accessible formats and plan for interpretation or captioning where needed.
Keep mobility routes free from cables, equipment, merchandise and queues.
Include people with disabilities in evacuation, shelter and reunification planning.
Train staff to ask before assisting and to respect service animals and mobility devices.
Publish an accessibility contact and response process before the event.
Local Child-Protection Authority
Configure the legally responsible child-protection and mandatory-reporting authority for every event, tour and venue location.
Local Crisis and Mental-Health Support
Configure verified crisis, suicide-prevention and mental-health contacts separately for every operating country and region.
Local Emergency Services
For immediate danger, serious injury, fire, violence or an active threat, contact the official emergency number for the visitor’s current location.
Travel Safety and Safeguarding
Use the connected Shy Paris Travel Network for private plans, check-ins, trusted contacts, blocking, reporting and emergency-exit workflows.
Venue and Event Safety Authority
Add the current fire, occupancy, assembly, tent, crowd-safety and emergency-planning authority for the event location.
